Have questions? Some of those question may have already been answered - check below...
What’s your data protection plan?
When we service an operational PC, the FIRST thing we do it make a complete backup image of the drive so that your data is preserved and protected from loss. Even is the PC is not able to boot, we often can recover data for safekeeping before the rebuild.
How will my Operating System be "Rebuilt"?
Our approach is to perform a fresh install of the operating system (Windows) and then to apply all the latest patches and updates to insure the PC has all the latest updates and bug fixes.
Do you reinstall all of my software?
In most cases we will reinstall Microsoft Office (provided you possess a license and the disks if applicable), ADOBE Acrobat, Chrome or other browsers. You will typically need to reinstall and reconfigure any other software as you wish.